TRAINING SERVICES
"The
witness survival skills training was excellent
and I feel that the whole team benefited
greatly. The advanced strategies gave us
something to shoot for in the future."
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"It
was an excellent training and I feel that
I benefited greatly"
Carla
Owings
Senior Utility Analyst
Oregon Public Utilities Commission |
Bryan Conway
Manager,
Economic and Policy Analysis
Oregon Public Utilities Commission
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WITNESS TRAINING
QSI's team of consultants has over a century and a half of combined regulatory experience, providing testimony and advocacy before state commissions in countless contested proceedings. Given this vast experience, QSI is highly qualified to offer its services in the area of witness training. QSI has worked with public utility commissions and their staffs as well as private sector clients to assist these clients in developing and improving the skill sets of their expert witnesses.
QSI offers witness training sessions that are specifically tailored to meet the needs of the client. These sessions can be used to prepare experts for their first time on the witness stand, or, to hone the skills of more experienced witnesses in preparation for important proceedings. Typically, QSI's witness training sessions include the following:
- An overview of the administrative hearing process
- An overview of basic witness survival skills
- An explanation of the process of developing and defending pre-filed written testimony and exhibits against hostile cross examination
- Two video taped "mock cross" sessions. Each session is followed by a "critique" session in which the participant benefits from feedback (in the form of constructive criticism) from the instructors
- Identification of the traits of a "credible and effective" witness
- Development of techniques that allow the witness to control cross examination
- Advanced witness strategies
- The identification of the strengths and weaknesses of each participant
QSI TECHNICAL TRAINING
Technology in the telecommunications industry is ever-changing. Plain old copper-based networks are being replaced with next-generation fiber-based systems that can provide a wider range of services, better service quality and lower costs. Simply put, understanding existing and future technologies is the key to innovating service offerings and minimizing costs. QSI provides technical training in order to educate clients on new technologies and capabilities. This training covers all facets of telecommunications architecture, including loop facilities, switching facilities, frames, power plant, OSS interfaces, etc. With many years of direct experience building and managing telecommunications networks both in the U.S. and abroad, QSI is well positioned to provide telecommunications technical training to meet the needs and knowledge level of any audience.
QSI TRAINING SEMINARS
Before companies can succeed in the market, they must first understand the structure of the industry and respond and plan appropriately. Given the significant changes in the regulatory landscape, it is more important now more than ever to understand the new, emerging environment in order to capitalize on existing and future opportunities. QSI has provided numerous training seminars on regulatory topics such as TELRIC pricing and is highly qualified to offer training seminars on a wide range of telecommunications subjects. QSI training seminars are designed to provide private and public sector client experts and attorneys with an in depth and concentrated review of the most pertinent topics of the day.
During its training seminar sessions, QSI provides presentations geared towards the specific needs of the client and which cover the issues from the perspective of a number of relevant disciplines, including, economic, engineering, legal and accounting. QSI's presentations are augmented with seminar books, that contain written materials and references pertinent to the particular issue and which will serve as helpful reference material for the future.
Click here to view a sample of QSI's training seminar on TELRIC pricing.
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